Experience clean, spacious rooms and friendly service at The Albany Hotel, located at 300 Broadway. Enjoy free Wi-Fi, free parking, an updated fitness center, and easy access to local dining and entertainment, just minutes from Empire Live and downtown Al
Guests appreciate the clean rooms, comfortable beds, and friendly staff, alongside convenient amenities like free parking and a complimentary breakfast with a variety of options. Some minor issues with room readiness and occasional maintenance details were noted.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
The Albany Hotel stands as a solid choice for travelers seeking comfort and convenience in Albany, NY. Located at 300 Broadway, the hotel offers guests a clean and well-maintained environment with amenities designed to enhance the stay. With a respectable 4-star rating, it strikes a balance between value and quality.
Guests frequently praise the hotel’s cleanliness and the attentive, personable staff. The front desk team, including standout employees like Abdul and GM Sheila, receive recognition for their professionalism and warm hospitality. Their interactions enrich the experience and create a welcoming atmosphere that goes beyond mere service.
Rooms at The Albany Hotel are spacious and comfortable, equipped with conveniences such as microwaves, refrigerators, and coffee makers that cater well to both short and extended stays. The beds earn accolades for comfort, ensuring restful nights. Although some guests encountered minor inconsistencies, such as room thermostats and cable issues, such hiccups appear to be exceptions in an otherwise well-maintained setting.
The hotel thrives on its practical location just off the 787 and near major highways, making access to downtown Albany and attractions straightforward. While the surroundings outside the parking lot may lack scenic appeal, the proximity to Empire Live and various restaurants adds vibrancy to the locale, providing guests with local flavor within walking distance.
Though The Albany Hotel does not offer an on-site restaurant or pool, it compensates with free Wi-Fi, parking, a fitness center, and a smoke-free environment. The fitness area and public spaces maintain high cleanliness standards, complementing the overall quality experience. Families and business travelers alike find the hotel’s accessible features and business center especially useful.
The complimentary continental breakfast often surprises guests with its variety and heartiness, featuring more than the usual fare—pancakes and sausage gravy among the offerings—providing a satisfying start to the day.
In sum, The Albany Hotel delivers dependable comfort coupled with genuine hospitality. It embodies a practical yet welcoming stay for those visiting Albany, whether for business, leisure, or events. The blend of attentive staff, clean accommodations, and strategic location make it a memorable base for exploring the city’s attractions and events.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
The view was decent from our room, and the window had a little perch to sit on that could even fit someone 6’2”. The area was right off of the highway so it wasn’t the cleanest outside of the hotel when you leave the parking lot, but the hotel itself was very clean. It was a short 10 minute walk to empire live and a lot of good restaurants and other cool spots. The bed was very nice as well as the bathroom. Only weird thing were some ants the came out of the cracks of the shower, but it wasn’t an obscene amount. 5 at most at a time. (I think ants are cool anyway, others might not I suppose) I would definitely come back, great price great stay. Also free parking here!
We just came back from a softball tournament and stayed at this hotel. We were a large group and we had a hard time finding a spot for all of us to get together. We started outside in the courtyard, which was really nice, but it was hot and humid outside. Sheila, the GM, was so accommodating and personable with us. She honestly made our stay more enjoyable. Her personality and the way she goes above and beyond to make her guests feel comfortable did not go unnoticed or unappreciated by our entire group.
Always a lovely experience at this hotel. The staff keep this place clean. We got a oversized room. The first room thermostat didn't work. Bed was good and there is a microwave and refrigerator and coffee/tea maker in room. Robyn made us a great breakfast.
The desk staff that checked me out, I believe it was Abdul, went above and beyond, and was great. The bed was very comfortable, and the room seem clean. The cons, my room wasn’t ready when I went to check in. I asked the desk clerk if I can print something and he said the printer wasn’t working, because of the chlorine in the pool which made no sense. The towels in the bathroom seemed of cheap quality and it would’ve been nice to have hard-boiled eggs as an option at breakfast. Because of Abdul, and the comfort of the bed, I probably would stay here again.
Amazing quality and upkeep. Travel with a medical alert dog and the woman who checked us in was extremely respectful to the laws and offered to show us around. Hallways, common areas and bathrooms were impressively clean. Fitness area quiet and up to date. Will absolutely be coming back. Such great quality for the area.
Stayed here last night with my boyfriend while we were in town for a show and had such a great stay! Check-in was super fast and the room was super clean. The best part, though, was the continental breakfast. I expected bagels and juice, but they also had pancakes, sausage, and sausage gravy. It was amazing!
I am a IHG member and I am a fan of the Holiday Inn Express. This hotel is in a pretty good location right off the 787 and it is close to some really good restaurants and points of interest. I stayed on the second floor and my room was large, clean and very comfortable. The only issue was with the cable. You had to go to channel 1 to find out what was on as every channel you clicked on didn't have the information available. They serve a pretty standard complementary breakfast (eggs, sausage, biscuits, bagels, muffins, etc.) and they provide free parking for guest, which I greatly appreciated. I overall enjoyed my stay and will definitely book another reservation in the future.
It's a great hotel fairly near downtown. Good value with friendly and helpful staff. A reasonable range of well cooked food for breakfast.
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